Refund Policy

Last updated: December 13, 2025

1. Pre-Sale Launch Guarantee

If SnippetPro does not launch within 6 months of your purchase date, you are entitled to a full refund, no questions asked. This guarantee protects your investment during the pre-sale period.

2. How to Request a Refund

To request a refund under our launch guarantee:

• Email support@snippetpro.com with your order details
• Include your purchase receipt or order number
• Refunds are processed within 7-10 business days
• Refunds are issued to the original payment method

3. Post-Launch Refund Policy

Once SnippetPro launches and you receive access:

• 30-day money-back guarantee from the date of first access
• Full refund if you're not satisfied with the product
• No questions asked - your satisfaction is our priority
• Account access will be revoked upon refund processing

4. Refund Processing

All refunds are processed through our payment partner, Instamojo. The refund timeline depends on your payment method:

• Credit/Debit cards: 5-10 business days
• UPI payments: 2-3 business days
• Net banking: 7-10 business days
• Digital wallets: 1-2 business days

5. Exceptions

Refunds will not be granted in the following circumstances:

• Violation of our Terms of Service
• Fraudulent purchase activity
• Refund requests made after the guarantee period
• Accounts terminated due to policy violations

6. Partial Refunds

Partial refunds may be considered in exceptional circumstances, such as technical issues that prevent full product usage. These will be evaluated on a case-by-case basis.

7. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. The policy in effect at the time of your purchase will apply to your order.

8. Contact Information

For refund-related questions or to request a refund, please contact:

• Email: refunds@snippetpro.com
• Subject line: "Refund Request - [Your Order Number]"
• Response time: Within 24 hours